Returns and Refund Policy

First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a "thank you!" Nothing makes us happier than a legion of happy Dog's Choice customers, and as such we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way. Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, please contact us within 30 days from receiving your order. We reserve the right to limit refunds and replacements.

Cancellation policy or change of order
Any change in order including cancellations must be communicated to us before 5pm Philippine time the same business day. If outside of this timeline, we cannot guarantee the change or cancellation.

Shipping Accuracy
Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order acknowledgement.